Privacy Policy

Effective Date: 19th December 2025
Business Name: The Holistic Skin Detective
Website: www.theholisticskindetective.com

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, complete our quiz, purchase our programs, or engage with our content.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Billing details (processed securely by third-party payment providers)

Quiz & Educational Information

• Quiz responses related to skin concerns or patterns

• Program participation and progress

This information is used to personalise your experience and provide relevant educational content.

2. How We Use Your Information

Your information may be used to:

• Deliver quiz results, programs, and digital products

• Provide educational emails, podcasts, and updates

• Improve our programs, content, and user experience

• Respond to enquiries and provide customer support

• Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information.

3. Health Disclaimer & Sensitive Information

While our content relates to skin and holistic wellbeing, we do not collect medical records or provide medical advice.

Any information you share through quizzes or programs is treated as educational context only, not as medical data.

You are encouraged to consult a qualified healthcare professional for medical concerns.

4. Email Communications

By opting into our quiz, programs, or resources, you consent to receive emails that may include:

• Educational content

• Program updates

• Offers related to our services

You can unsubscribe at any time using the link at the bottom of our emails.

5. How We Store & Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Your data is stored securely using reputable platforms and service providers. Payment details are processed by secure third-party payment processors and are not stored on our servers.

6. Sharing Your Information

We may share your information with trusted third-party service providers solely for the purpose of operating our business, including:

• Email marketing platforms

• Website hosting providers

• Payment processors

These providers are required to protect your information and use it only for authorised purposes.

7. Cookies & Analytics

Our website may use cookies and analytics tools to:

• Improve website functionality

• Understand visitor behaviour

• Enhance user experience

You can disable cookies through your browser settings if you prefer.

8. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Withdraw consent for marketing communications

• Request deletion of your data, subject to legal obligations

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website and content may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our website and services indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: support@theholisticskindetective.com